Ignored Transaction

When you ignore a transaction, you tell Roo to leave it out of your budget. Roo stops counting it, so it does not change your plan or your pouches.

Use this only for mistakes your bank made, like a duplicate charge or a bank error. Ignore is a tool for fixing bank mistakes, not for hiding real spending. If you hide spending you really made, your budget and your balances will be wrong.

On an On Budget account, an ignored transaction is also taken out of the balance Roo shows for that account. Ignore a real payment out of checking and Roo shows that much more in checking than your bank does, until you unignore it. Credit card payments and transfers to your other accounts are real money moving, so don’t ignore them. If the other account is in your budget (On Budget or Payback Mode), use Matches. If it isn’t, sort it to a pouch.

Roo already removes many duplicate charges on its own. You can read about that on the Deleted Transactions page. Ignore is for the ones you catch that Roo did not.

If the transaction is still pending, Roo suggests you wait until it posts. Pending amounts can still change or drop off, so it is better to let it finish first.

How to ignore a transaction

1. Go to the Roo Money tab and find the card for the transaction you want to ignore.
2. Tap the three dots (…) on the card.
3. Tap Mark as Duplicate / Ignored.
4. Tap Ignore to confirm. If the transaction is still pending, Roo offers Wait Until Posted instead.

How to find your previously ignored transactions

1. Go to the Overview tab.
2. Scroll down to the Search Transactions widget.
3. Tap Advanced Filters.
4. Turn off every transaction type except Ignored.
5. Use the other filters to narrow your search if you need to.

How to unignore a transaction

1. Find the ignored transaction using the steps above, or in the account’s history.
2. Tap it to open its details.
3. Tap Unignore & Reprocess. It comes back as a card on the Roo Money tab for you to sort again.