FAQ

• Can I change what pouches are included in Overflow?
• Can I move money into a pouch manually?
• Can I use both Goals and Overflow at the same time?
• Can Overflow send money to a Goal?
• Do I need to decide how much goes into Overflow?
• Does creating a pouch automatically send money to it?
• How do I find a transaction?
• How do I get good reports if I use grouping?
• How do the Living Pouch and the Reservoir work together?
• Is my information secure?
• Is Overflow a replacement for Goals?
• Is Overflow the same as savings or goals?
• Is the Reservoir the same as a pouch?
• What are aggregators?
• What do I do with large, infrequent bills like annual subscriptions?
• What happens if I create the pouch from the River?
• What happens if the Reservoir gets low or goes negative?
• What if I connected the wrong account?
• What if I want my credit card to act like a checking account?
• What if I want to change an account behavior?
• What if I want to use extra income for something specific?
• What if I'm transferring to or from an off-budget account?
• What if it's not actually a match?
• What if my account type looks wrong?
• Where did the idea for Roo come from?
• Where is the other half of my match?
• Why are investment accounts typically not on-budget?
• Why aren't my transactions updating?
• Why consolidate debt payments into a single pouch? Why not a debt payment pouch per debt?
• Why does connecting sometimes take longer than expected?
• Why does my bank ask for so many verification steps?
• Why does my connection keep breaking?
• Why does Roo tell me to wait?
• Why don't I see my bank in the bank connection list?